ABSTRACT:

Job rotation is mainly focused on developing a new environment for employees as part of vao w88 job design initiative. They have a wide range of qualities and capabilities, which have an influence on their desire to well complete their duties. vao w88 study was carried out at vao w88 Department of Customs of Dong Nai Province, where there is a lot of employment rotation. In vao w88 Department, interviews and observations were done as part of vao w88 research. Through a formal survey and data analysis, it is found thatjob rotationhas a considerable impact on work performance. Based on vao w88 study’s findings, it is suggested that proper work rotation planning will increase vao w88 work performance of civil servants. Information regarding vao w88 job rotation should be provided at vao w88 outset to allow government workers to pursue their passions while also establishing good communication in parallel manner.

Keywords:job rotation, work performance, vao w88 Department of Customs of Dong Nai Province.

1. Introduction

In order to carry out their functions optimally, for vao w88 sake of their growth and development, organizations need to focus on improving vao w88 quality of their human resources, especially when coping with vao w88 subtleties of ecological changes that arise, as vao w88 technology, theories, concepts, and moral capabilities of organizational factors at all altitudes of work are required (Martinez-León et al., 2018). vao w88 organizations must be adept to prepare their human resources to follow technology changes and demands in accordance with their organizational needs. Human resources are vao w88 determinants of organization activities such as planning, organizing, and making choices, therefore they play vao w88 most significant and prospective role in vao w88 success of an organization (Qamari et al., 2019). Because it helps to attaining organizational goals effectively and efficiently, an organization's capacity to manage its resources will have a significant impact on its performance.

Employees that perform well will help to ensure that their jobs and obligations are carried out smoothly. When opposed to those who are not inspired to work, employees with strong motivation can perform well and accomplish a better job. Employees’ knowledge, abilities, experience, and dedication must be engaged before successful performance can be attained in an organization; hence motivation is essential (Ejere, 2010). Because motivation and performance are so closely linked, firms will try a variety of approaches to increase job performance, such as giving motivation to these employees. Job rotation is one strategy to boost motivation at work. Thus, vao w88 job rotation is considered as one of vao w88 key parts of a work design program that focuses on work design to ensure that employees do not become bored while performing certain repetitive jobs (Maleki, 2019).

Employees benefit from job rotation since it provides them with a variety of tasks and allows them to change occupations on a regular basis. Employees may leverage their interests and talents at work via job rotation, especially in identifying vao w88 proper employment position. Job rotations in groups are a wonderful technique to educate people and support their learning progress (Jamal, 2019). One of vao w88 benefits of job rotation, according to Eriksson & Ortega (2006), is vao w88 capacity to boost work motivation. Employees that are rotated like to do a variety of tasks rather than focusing on a single one. This will have a beneficial influence on work performance due to their increased desire in carrying out vao w88 job and duties allotted to them.

This research was conducted with vao w88 civil servants of vao w88 Department of Customs of Dong Nai Province. Through job rotation, civil servants will be able to have increased and equal skills so that vao w88 Department has vao w88 flexibility and conduciveness. This is because all civil servants have had vao w88 same duties and responsibilities.

2. LiteratureReview

Job rotation is a strategy for increasing organizational efficiency and effectiveness that involves rotating people from one job function to another on a regular basis (Digiesi et al., 2018). Rotations are usually done for a set amount of time once personnel are hired for vao w88 aim of orientation and suitable job placement (Yu & Zhang, 2020). According to Santos et al. (2017), job rotation has vao w88 potential to minimize monotony, enhance motivation by varying employee tasks, and help employees better understand how their work contributes to vao w88 business. Furthermore, this rotation may give indirect benefits to vao w88 organization (Rodriguez & Barrero, 2017). Increased employee abilities allow management greater flexibility in planning employment, adjusting to changes, and filling vacancies, among vao w88 benefits that may be acquired. Aside from vao w88 benefits mentioned above, there are several disadvantages to this employment rotation. Moving a person to a new position when efficiency in vao w88 old job results in organizational savings might raise training expenses and lower productivity. As members of vao w88 work group acclimatize to new personnel, job rotation adds to vao w88 distraction. In addition, managers should devote more time to answering queries and overseeing vao w88 work of newly rotating staff.

Employees can improve their connections, skills, and expertise by rotating jobs (Leider et al., 2015). Various alleged concerns that have arisen have been able to be rectified on their own following vao w88 work rotation. Employees will be more motivated as a result of this circumstance, which will generate a more pleasant and tranquil working environment (Linggiallo et al., 2021). As a result, motivation has an impact on work performance (Borst et al., 2019). vao w88 orientation of vao w88 objectives that a motivated individual has set is vao w88 trait that characterizes his/her conduct. Motivation gives employees a rush of energy and then commands them to act and reach a predefined objective.

3. ResearchMethods

This study deployed both qualitative and quantitative approaches. And a self-completed questionnaire consisting of 15 observed variables for vao w88 two constructs was officially used in our formal survey. 200 hard copies of vao w88 questionnaire were directly delivered to vao w88 civil servants of vao w88Department of Customs of Dong Nai Province. There were 174 pieces collected; among them, there were 32 pieces invalid. Therefore, vao w88 data recorded from 142 valid respondents are used in vao w88 data analysis. vao w88 data were analyzed with: (1) Scale reliability analysis with Cronbach’s Alpha; (2) Exploratory Factor Analysis (EFA); and (3) Linear regression.

4. EmpiricalResults and Discussions

vao w88 scale reliability of vao w88 two factors, namely Job Rotation and Work Performance was determined with vao w88 Cronbach’s Alpha coefficients. vao w88 obtained Cronbach’s alpha values of 0.78 and 0.83, respectively, indicate that vao w88 scales are reliable for further analysis. In vao w88 EFA, vao w88 obtained KMO is 0.74 with vao w88 significance of Bartlett’s Test is less than 0.1%, it is can be concluded vao w88 EFA analysis deployed in this study is validated. Moreover, vao w88 15 observed variables are classified into 2 separate groups which have similar components as shown in vao w88 proposed constructs.

Especially, to investigate vao w88 impacts of vao w88 independent factor Job Rotation on vao w88 Work Performance, a relevant regression model was conducted. It results in vao w88 significance level of less than 0.1% and an R2of 54.82%; these figures indicate that there is a significant relationship between vao w88 job rotation and work performance of vao w88 civil servants at vao w88 Department of Customs of Dong Nai Province.

vao w88 finding further agrees with those by Digiesi et al. (2018), Kaymaz (2010) and Maleki (2019) as they also found that job rotation can stimulate employees to perform their jobs. In addition, vao w88 finding in this paper also agrees with those by Michalos et al. (2013) and Moussavi et al. (2019) as there is a significant improvement on work performance after employees are rotated.

5. Conclusion

vao w88 findings suggest that while making decisions, synchronization and harmonization are required. Especially when it comes to work rotation decisions. Although job rotation has vao w88 potential to improve work performance, everyone has diverse interests, expertise, and talents. When employees at a specific level must learn to adjust to new situations, they will struggle. When vao w88 rotation is completed, it may have an influence onwork performance.

As a result, work motivation through job rotation is recommended in order to improve vao w88 work performance of civil servants at vao w88 Department of Customs of Dong Nai Province. Job rotation is critical so that vao w88 Department can properly deal with people from various backgrounds and diversity. A solid task rotation procedure will also result in a strong work performance output. In vao w88 job rotation process, it is also critical for vao w88 Department to reassure civil servants that job rotation would not impact their benefits, allowing them to feel secure and at ease while on vao w88 job. Consequently, they will learn through rotation.

 

REFERENCES:

  1. Borst, R.T., Kruyen, P.M., Lako, C.J., & De Vries, M.S. (2019). vao w88 Attitudinal, Behavioral, and Performance Outcomes of Work Engagement: A Comparative Meta-Analysis Across vao w88 Public, Semipublic, and Private Sector.Review of Public Personnel Administration,40(4), 613-640.
  2. Digiesi, S.D., Facchini, F., Mossa, G., & Mummolo, G. (2018). Minimizing and Balancing Ergonomic Risk of Workers of an Assembly Line by Job Rotation: a MINLP Model.International Journal of Industrial Engineering and Management, 9(3), 129-138.
  3. Ejere, E.I. (2010). A note on job performance and motivational techniques.Interdisciplinary Journal of Contemporary Research in Business, 1(9), 177-192.
  4. Eriksson, T., & Ortega, J. (2006). vao w88 adoption of job rotation: Testing vao w88 theories.ILR Review, 59(4), 653-666.
  5. Jamal, A.A.M. (2019). Work Turnover and Its Impact on vao w88 Quality of Productivity in vao w88 Industrial Sector.Research in World Economy, 10(4), 65-77.
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  7. Leider, P.C., Boschman, J.S., Frings-Dresen, M.H., and Van Der Molen, H.F. (2015). When is job rotation perceived useful and easy to use to prevent work-related musculoskeletal complaints?Applied Ergonomics, 51, 205-210.
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TÁCĐỘNG THỐNG KÊ CỦA VIỆC LUÂN CHUYỂN CÔNG VIỆC ĐẾN

HIỆU QUẢ CÔNG VIỆC: NGHIÊN CỨU ĐIỂN HÌNH

TẠI CỤC HẢI QUAN TỈNH ĐỒNG NAI

ThS. VY VŨ QUỲNH NHƯ

Cục Hải quan tỉnh Đồng Nai

TÓMTẮT:

Luân chuyển công việc chủ yếu tập trung vào việc phát triển một môi trường mới cho người lao động được xem là một phần của sáng kiến thiết kế công việc. Người lao động có nhiều phẩm chất, năng lực khác nhau và đều có mong muốn hoàn thành tốt nhiệm vụ được giao. Nghiên cứu này được thực hiện tại Cục Hải quan tỉnh Đồng Nai, nơi có sự luân chuyển công việc nhiều. Cụ thể, tác giả thực hiện các cuộc phỏng vấn và quan sát các công chức ở Cục. Qua khảo sát chính thức và phân tích dữ liệu, kết quả nghiên cứu cho thấy, luân chuyển công việc có tác động đáng kể đến hiệu quả công việc. Trên cơ sở kết quả nghiên cứu đó, bài viết cho rằng việc lập kế hoạch luân chuyển công việc phù hợp sẽ làm tăng hiệu quả công việc của công chức. Thông tin liên quan đến việc luân chuyển công việc nên được cung cấp ngay từ đầu để cho phép họ theo đuổi đam mê, đồng thời thiết lập cách giao tiếp đa chiều một cách hiệu quả.

Từkhoá:luân chuyển công việc, hiệu quả công việc, Cục Hải quan tỉnh Đồng Nai.

[Tạp chí Công Thương - Các kết quả nghiên cứu khoa học và ứng dụng công nghệ,

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